1. Who we are
FreshValley Atelier (“we”, “us”, “our”) provides premium education in neural networks and applied AI.
2. Data we collect
- Account data: name, email, organization, role.
- Communications: messages sent via our contact form and concierge email.
- Learning telemetry: voluntary submissions about progress and preferences.
- Device data: IP address, browser type, and general location (city/country) for security and analytics.
- Cookies: essential cookies for session continuity and consent preferences.
3. How we use data
- To deliver courses, cohorts, and support services you request.
- To communicate updates, scheduling, and policy changes.
- To maintain security, prevent fraud, and ensure reliable operations.
- To improve curriculum using aggregated, de-identified insights.
4. Legal bases
We process personal data on the basis of contract (to provide services), legitimate interests (security, improvement), consent (marketing and optional cookies), and compliance with legal obligations.
5. Sharing and disclosure
We do not sell personal data. We share data with vetted processors (e.g., hosting, email) under confidentiality and data processing agreements. We may disclose data if required by law or to protect rights and safety.
6. Data retention
We retain data for as long as necessary to provide services and comply with legal obligations. Where feasible, we minimize retention and anonymize historical records used for benchmarking.
7. Your rights
Subject to applicable law, you may request access, correction, deletion, restriction, or portability of your data, and object to certain processing. You may withdraw consent at any time without affecting prior lawful processing.
8. Cookies
We use essential cookies for authentication and preferences (including the cookie banner itself). You can adjust browser settings to refuse non-essential cookies.
9. International transfers
If data is transferred internationally, we use recognized safeguards such as Standard Contractual Clauses and conduct transfer impact assessments where appropriate.
10. Security
We implement layered controls including encryption in transit, access controls, audit logs, and staff training. No method is 100% secure; we continually improve our posture.
11. Children
Our services are not directed to individuals under 16. If we learn a minor provided personal data, we will delete it promptly.
12. Contact
Questions about this policy: [email protected] or +1 (628) 266-7401.
13. Changes
We may update this policy. Material changes will be announced on this page with a revised effective date.